Privacy Policy

Medic Kelly (“Company”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal and medical information we collect, how it is used, and under what circumstances it may be disclosed.

By accessing medickelly.com (the “Website”) or using our services related to medical travel, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using the Website or submitting your information.

We may update this Privacy Policy at any time. Any modifications will be posted on this page, and continued use of the Website following such changes signifies acceptance of the revised terms.

What Personal and Medical Information We Collect

Personal information refers to details that can identify an individual (“Personal Information”). Medic Kelly may collect such information when you interact with us through our Website or other channels. For medical travel purposes, we may also collect certain medical information necessary to coordinate your care.

Examples of information we may collect include:

Full name, phone number, mailing address, and email address
Medical history, diagnosis, or other relevant health data shared voluntarily
Travel preferences or accommodation requirements
Correspondence sent via email, phone, or online forms

The extent of the information collected will depend on the services requested and the nature of your medical travel arrangements.

Automated Data Collection

When visiting our Website, certain technical data may be collected automatically by your browser. This may include your IP address, browser type, operating system, device identifiers, and pages visited. These details help us understand user behavior and improve the Website experience.

We may also use cookies or similar technologies to enhance navigation and customize content. You can disable cookies in your browser settings, although this may limit certain features of the Website.

Third-Party Tracking and Advertising

Our Website may participate in remarketing campaigns or display advertisements through platforms such as Google, Facebook, or LinkedIn. These third parties may use cookies or tracking pixels to serve ads based on your browsing behavior. To learn more or opt out of interest-based advertising, you can visit the Network Advertising Initiative website or use tools like Privacy Badger.

How We Use and Share Your Information

Medic Kelly uses the information collected to coordinate and deliver medical travel services, communicate with you, and fulfill your requests. This may include sharing relevant data with trusted partners such as healthcare providers, travel coordinators, or insurers—only when necessary to facilitate your care or booking.

Information may also be used to:

Respond to inquiries and customer service requests
Send important travel or health updates
Provide marketing communications (with your consent)
Comply with applicable laws and regulations

In the event of a business transfer, merger, or acquisition, your Personal Information may be shared as part of the transition, in accordance with legal requirements.

Data Security and Retention

Medic Kelly safeguards your data using administrative, physical, and technical measures suited to the sensitivity of the information. Access to Personal and Medical Information is restricted to authorized personnel who require it to perform their duties.

We retain data only as long as needed to fulfill the purposes for which it was collected or to meet legal obligations. Information no longer required is securely deleted or anonymized.

Access to Your Information

You have the right to request access to any Personal Information we hold about you and to request corrections if it is inaccurate or incomplete. To make such a request, please contact us using the details below.

Contact Information

For any questions about this Privacy Policy or to access or update your information, please contact our Privacy Officer at:info@medickelly.com