General Terms of Use

1. Acceptance of conditions

By accessing the website www.medickelly.com or using our services, you agree to these terms of use (“Terms”). If you do not agree to these Terms, please do not use the website or services.

Medic Kelly may modify these Terms at any time without prior notice. Your continued use constitutes your acceptance of the modifications. These Terms were last updated on May 13, 2025.


2. Description of services

Medic Kelly offers medical travel coordination services abroad. This includes connecting patients with healthcare facilities, managing travel and accommodations, and providing personalized support before, during, and after their stay.


3. Privacy Policy

Use of the Site and Services is subject to our privacy policy. We encourage you to review it carefully.


4. Use of the site

You may view and print the Site's content solely for personal, non-commercial use related to our services. Any reproduction or modification without our written permission is strictly prohibited. We reserve the right to restrict access to the Site in the event of misuse.


5. Intellectual Property

All content on this Site (text, images, layout, logo) is protected by copyright laws and belongs to Medic Kelly or its partners. Any unauthorized use is prohibited.


6. Acceptable Use

You agree to use the Site and Services in accordance with applicable laws and not to:

  • Infringing third-party rights
  • Transmitting malicious or illegal content
  • Interfering with the operation of the Site or harming other users


7. Compensation

You agree to indemnify Medic Kelly for any claim or damage arising out of your use of the Site, the Services or a breach of these Terms.


8. Warranty Exclusions

  • The Site and Services are offered "as is".
  • Medic Kelly does not guarantee the accuracy of the medical information provided or the success of the treatments arranged.
  • Medical decisions are solely the responsibility of healthcare professionals and your own.


9. Limitation of Liability

Medic Kelly will not be liable for any losses or damages, direct or indirect, arising from the use of the Site or Services, including medical expenses, travel delays, or clinical outcomes. Our maximum liability will not exceed the amount paid for the Services.


10. General Provisions

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between you and Medic Kelly. If any provision is deemed invalid, the remaining provisions shall remain in full force and effect.

These Terms are governed by the laws of the province of Quebec, Canada, and any dispute shall be submitted to the competent courts of that province.


11. Contact us

For any questions relating to these Terms and Conditions or the Services: info@agencemedicsmile.com